Nesting, haggardness, affections and inspiration
My first stint of nesting or transitioning of new agents is done. The assignment came as a surprise because another supervisor is supposed to handle the 21 new people from another account. It was presented to me just 2 days prior my rest day and after that is the start of the nesting class. I had selected my mentors and at the last minute, as in a twist of fate, they were interchanged to someone I haven’t met. The mentor I picked originally was assigned to another team. I was so nervous to make things right and to perform since I only have one week to hit the sales conversion target and get my team to do it. I flourish in building relationships so I love being in a team where I have a month or so to develop. But I was given 21 people to develop and meet the sales target in a week. The environment is competitive because my counterpart is another class handled by a vet supervisor who has been assigned to such task since the account has pioneered. Not only that, I was given the challenge ...